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Frequently Asked Questions: Consumer Complaints

How can I file a complaint about an unsafe product or a company selling an unsafe product?

Contact the U.S. Consumer Product Safety Commission (CPSC) via their toll-free consumer hotline:

  •  Phone: 800-638-2772 (TTY: 301-595-7054) 

You may call to obtain product safety and other agency information and to report unsafe products. This hotline is available 24 hours a day, 7 days a week. 

You may also file a complaint by visiting the CPSC's SaferProducts.gov web site.