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Frequently Asked Questions: Medicare

What should I do if I feel that I am not receiving the care to which I am entitled through Medicare?

Talk to your doctor and share your concerns.  If you are still not satisfied with the decisions made or the answers you receive, MetaStar may be able to assist you in protecting your Medicare rights and securing the care and services that you need. 

MetaStar is a non-profit organization, funded by CMS, to assist Wisconsin Medicare participants in addressing complaints and concerns about the quality of care they receive. Any Wisconsin Medicare member (or his or her caregiver/representative) can contact MetaStar directly by phone at 1-800-362-2320, to request assistance.

For general questions about Medicare, please call 1-800-MEDICARE (1-800-633-4227).